Project portals let you communicate and share files with your internal project team and external project contacts.
Project portals are a central location where all members of the project team can work together on project tasks. Portals are created for each Synergy project. The project manager selects which project contacts and internal staff will have access for each project portal. Project contacts can be anyone from the client, to suppliers, contractors, other consulting businesses, freelancers… As long as you create them as a Synergy contact, they can be added.
Project portal security
It’s important to have a level of security in the portal, as you may not want all portal guests to have access to all documents, images and chats. The project manager sets the portal access levels for external contacts. Full access allows external contacts to add comments, have chats, and see the other external contacts. Restricted contacts can only see internal staff, they can’t add comments or have chats. Staff (internal team) have full access to the portal.
The power of chat
Synergy project portals include private one-to-one, and one-to-many chats. Threaded chat communication functions are enabling businesses and project teams to reduce emails and meetings.
Instead of searching through a wandering, disconnected, partially informed batch of emails to find something you think someone wrote or attached, collaborative communications shows a threaded, searchable history of chats and comments. What’s more, by including your whole project team in the portal, you can save time by reducing the need for meetings that consume time (aka dollars) in bulk.
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Benefits of Synergy project portals
- Mobility — whether on site, in the office, in transit or at home, as long as your device is online, you can communicate in the portal. If on site, take a photo of a defect or issue with your smart phone, upload to the portal and get the team to comment
- Reduce risk — a central place for the whole project team to access documents means you're not relying on emails to track which document or drawing everyone is working from. You can track access and prove someone opened the current version
- Reduce emails (more time) — project chats remove the need for so many emails. This categorically saves the project team time and increases productivity
- Reduce meetings (more time) — by using open, collaborative communications platforms like Synergy project portals, less time is wasted in meetings
What you get with Synergy project portals
- Project feed — this is a feed of all the activity in the portal (think Facebook feed, but without animals doing tricks)
- Documents — files shared can be downloaded from the portal. Share large files with the team to avoid using email, or services like Dropbox, to share project files and drawings
- Tracking — see when files have been accessed as recipients login and download them
- Image gallery — view the shared project images in the portal. Add comments to each image that can be read by the entire project team
- Contact details — look up contact details for the project team (full access only)
- Comments — create a threaded series of comments the entire project team can see in the portal. Add attachments to the comments — documents, images, design files — and keep all the feedback in the same place in a threaded conversation
- Chat — hold a private one-to-one, or one-to-many conversation using the chat function
- Invoices — download any invoices that have been sent to you for the Synergy project (only invoice contacts can see invoices)
- Visibility — no arguments about which version of a document everyone’s working on with tracking showing who has downloaded or accessed documents and images
- Search — a powerful function that allows you to search for words in chats and comments, contacts, documents, images, and tags
- Historical record — portals are not deleted after a project is completed. This means you can access historical records of communication, documents and comments